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Shipping Policy

Thank you for choosing Dekina Beauty for your beauty and skincare needs. Please read our Shipping Policy to understand how we deliver our products to you.

1. Shipping Timeframes:

– Within Lagos, Nigeria: Orders are typically delivered within 24 hours from the date of order confirmation.
– Outside Lagos, Nigeria: Orders are usually delivered within 3-5 working days from the date of order confirmation.
– Outside Nigeria: For international orders, delivery generally takes 7-10 working days from the date of order confirmation.

2. Shipping Process:

– Once your order is placed and payment is confirmed, our team will process your order promptly.
– You will receive a shipping confirmation email with tracking details once your order is dispatched.

3. Shipping Fees:

– Shipping fees are calculated based on your delivery location and the weight of your order. These fees will be displayed at checkout.

4. Shipping Partners:

– We work with reputable shipping partners to ensure reliable and efficient delivery of your orders.

5. Tracking Your Order:

– You can track the status of your order using the provided tracking number in the shipping confirmation email.

6. Address Accuracy:

– Please ensure that you provide accurate and complete shipping information to avoid delivery delays.

7. Custom Duties and Taxes:

– For international orders, customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country’s customs authority.

8. Delivery Attempts:

– Our shipping partners will make reasonable delivery attempts. If delivery is unsuccessful after multiple attempts, the package may be returned to us.

If you have any questions or concerns about your order, please contact our customer support team at info@dekinabeauty.com and we’ll be happy to assist you.

Thank you for choosing Dekina Beauty. We strive to provide you with quality products and a seamless shopping experience.